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Section 2: Project Introduction of a Marketing Cloud Project
Although often disregarded, it’s important to take a moment and consider the following aspects, as putting them into writing can serve as a valuable tool to compel genuine contemplation on these matters:
- Explanation of the need for Salesforce Marketing Cloud and its expected outcomes/benefits;
Remember! Articulating the need will justify costs to higher management.
Articulating the outcomes/benefits is the basis for ROI analysis and rentability projections.
- Current Status: Background information about the organization’s current marketing processes and systems. (ERP, Mass-email marketing system(s), Client/Prospect databases and sizes, integrations, etc.)
Quick Tip: Whether it’s through the CRM (MC-Connect), direct integrations, APIs, or third-party tools, having a clear plan for data integration is vital for seamless Marketing operations.
A frequent mistake involves investing in licenses and implementation of the CRM integration only to discover that the crucial data required to elevate your marketing efforts is not readily available, leaving you with a costly Mailchimp-like Marketing Cloud subscription!
- Download the Worksheet of this Section 2 by Clicking here:
